top of page

Frequently Asked

Questions

Clean answers to the questions we get asked most often.

SELF-SERVE

When is the laundromat open?

→ Daily 8am–8pm. Special closures posted on Facebook and Instagram.

​

What does “last load in” mean?

→ Please start your last wash before 6:30pm so you have plenty of time to dry before closing.

 

Do machines take quarters or cards?

→ Both! You can pay with quarters or use the PayRange app on your phone.

 

Is there someone to help if I need it?

→ Yes, our friendly staff is available during open hours to help with change, machine questions, or app setup.

DELIVERY

How does pick-up & delivery work?
→ Schedule online, bag it up, and we’ll handle the rest. Wash, dry, fold, deliver—it’s that simple.

 

What days are available?
→ Mondays, Wednesdays, and Fridays from 8–11am or 2–5pm.

 

Where do you deliver?
→ Within a 5 mile radius of our laundromat. Including: Antioch, Lake Villa, Spring Grove, Bristol, Camp Lake, Trevor, Salem, and Wilmot. 

​

What if I'm more than 10 miles away?

→ Let's talk! We are here to serve and would love to hear what your needs are. 

 

What if it rains or snows?
→ Just leave laundry in a waterproof bag or bin—we’ll return it in sealed clean plastic.

DROP OFF - WASH/DRY/FOLD

When can I drop off my laundry?

→ Between 8am–8pm daily. Next day service available. 

​

How does it work?
→ Drop off your sorted laundry, we’ll wash, dry, and fold it, then text you when it’s ready.

 

Is there a minimum order?
→ Yes, 10 pounds minimum for drop-off service.

 

Can I use my own detergent?
→ Sure! You can bring your preferred products or use ours (Arm & Hammer or All Free & Clear).

GENERAL QUESTIONS

Do you wash specialty items?
→ Yes! Comforters, blankets, rugs, dog beds, and even horse blankets.

 

What detergents do you use?
→ Arm & Hammer is our standard. All Free & Clear and eco-friendly vinegar available at no charge.

 

Can I buy a gift card?
→ Yes! Gift cards are available online and in-store—perfect for busy families or local small businesses.

 

Where are you located?
→ 986 IL Route 59, Antioch, IL 60002. Right next to Antioch Pizza

Still have questions?
We’d love to help.

📞 Call us at
(847) 395 - 5595

email: hello@lakeslaundryantioch.com
bottom of page